Data Deletion Instructions
Last updated: November 1, 2026
This page explains how to delete the data that ODIZMA s.a. ("Odizma") holds through its apps Odizma-Hermes-email (Gmail) and Odizma Hermes Messaging (Instagram / Facebook messaging).
Request deletion
Email us and we will delete all your data within 30 days and confirm by email.
Request data deletionInclude your name and the account you used (email address, Instagram @username or Facebook Page name).
1. Remove the app's access (you can do this yourself, at any time)
Facebook / Instagram:
- On Facebook, go to Settings & privacy → Settings → Apps and websites (or Business Integrations for business accounts).
- Find Odizma Hermes Messaging and click Remove.
- For a business portfolio: in Meta Business Suite go to Settings → Partners, select Odizma, and remove its access to your Pages and Instagram accounts.
- On Instagram: Settings → Messages and story replies → Message controls → Connected tools, and turn off Allow access to messages.
Google / Gmail: open myaccount.google.com/connections, choose Odizma-Hermes-email and click Delete all connections.
2. What we delete
- Access tokens for your accounts;
- Stored messages, message metadata and drafts we created for you;
- Booking, quote and coupon records linked to you;
- Any logs that contain your name, username or contact details.
When you remove the app's access, we stop all processing at once. Data we must keep by law (for example invoices) is kept only for the legally required period.
3. Automatic deletion
Even without a request, we delete message content we no longer need after 90 days, as described in our Privacy Policy.
Contact
ODIZMA s.a. — arik@odizma.com